The certificate provides deeper theory, understanding and practice in the Behavioral Health field. The training focuses on two major areas of study. The first is the study of culture and how to understand cultural identity in diverse communities. The second is learning human communication and effective communication in diverse communities by working on emails, reports, improv, team play, roleplay, interpretation and analysis.

Monday & Thursday, 6:00 pm - 9:00 pm | 09/10/2026 -10/29/2026

For more information, please reach out to us at cpwd@massbay.edu.

Disclaimer: While we strive to provide accurate and current information, course schedules published on our website are subject to change. Students are advised to check regularly for updates.

Behavioral Health Technician I certificate is designed to train students in how to work inclusively in fields of mental illness and wellness, education, public safety, family and youth development, community and family support. Training for this certificate is divided into three areas of competency. First students study foundations in human behavior. Second, they study and participate in intensive de-escalation and social communication training. Finally, students complete Basic Life Support Provider (BLS) certification as part of their certificate. Additional certifications are completed in this training.

Schedule

Tuesday & Wednesday 6:30 pm - 9:00 pm | 11/03/2026 - 12/17/2026

Saturday 9:00 am - 12:00 pm | 11/15/2026

Disclaimer: While we strive to provide accurate and current information, course schedules published on our website are subject to change. Students are advised to check regularly for updates.