Behavioral Health Technician I certificate is designed to train students in how to work inclusively in fields of mental illness and wellness, education, public safety, family and youth development, community and family support. Training for this certificate is divided into three areas of competency. First students study foundations in human behavior. Second, they study and participate in intensive de-escalation and social communication training. Finally, students complete Basic Life Support Provider (BLS) certification as part of their certificate. Additional certifications are completed in this training.

Grant is available (seats limited). Please follow below step to apply for grant

Step 1: Do not use this page to register for the class if you want to apply for grant

Step 2: Complete all information on our intake form

Step 3: Please email us at cn-uhong@massbay.edu to let us know that you completed the intake for Behavioral Health Technician Grant.

We will reach out if you are qualified for grant. If you are qualified for grant, we will email you the registration link.

Schedule

Online Lecture: Wednesday 6:30-9PM (3/25/2026 - 5/13/2026)

Hydrid Training:  Thursday 5:30-7:30 pm (3/26/2026 - 5/14/2026)

BLS Training: TBD

Disclaimer: While we strive to provide accurate and current information, course schedules published on our website are subject to change. Students are advised to check regularly for updates.

Certified Damage Appraisal Apprenticeship: This is a six-week course that prepares students for Part II of the MA Automobile Damage Appraisers License Exam and fulfills the Massachusetts three-month apprenticeship requirement. The course will focus heavily on the preparation of an estimate and skills to interact with clients. Instructor is ICAR Platinum certified and has more than 30 years’ experience in the automotive industry, including 16 years of management and appraisal experience.

Disclaimer: While we strive to provide accurate and current information, course schedules published on our website are subject to change. Students are advised to check regularly for updates.

·         Classes will run when minimum enrollment is met. Classes may be canceled due to low enrollment or instructor availability.

·         For refund requests, please contact the program director in charge:

Roxana Marrero Director of Community Education and Workforce rmarrero@massbay.edu