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Automotive
Spring 2025 Certified Damage Appraisal Apprenticeship

Certified Damage Appraisal Apprenticeship: This is a six-week course that prepares students for Part II of the MA Automobile Damage Appraisers License Exam and fulfills the Massachusetts three-month apprenticeship requirement. The course will focus heavily on the preparation of an estimate and skills to interact with clients. Instructor is ICAR Platinum certified and has more than 30 years’ experience in the automotive industry, including 16 years of management and appraisal experience.
Summer 2025 Automotive Damage Appraisal Adjuster

This comprehensive course is designed for aspiring auto damage adjusters and industry professionals seeking to enhance their skills in assessing vehicle damage and processing claims efficiently. Participants will gain in-depth knowledge of automotive damage evaluation techniques, insurance policies, and claims management processes.
Key Topics:
Introduction to Auto Damage Adjustment
- Role and responsibilities of an auto damage adjuster
- Overview of the insurance industry and claims process
Vehicle Damage Assessment
- Techniques for inspecting and assessing vehicle damage
- Understanding repair estimates and parts valuation
Claims Processing and Management
- Navigating the claims lifecycle
- Effective communication with policyholders, repair shops, and insurance companies
Legal and Regulatory Considerations
- Overview of relevant laws and regulations governing auto insurance
- Ethical considerations in damage adjustment
Hands-On Training
- Case studies and real-world scenarios
- Group exercises to develop practical skills in damage assessment and reporting
Technology in Claims Adjustment
- Tools and software used in auto damage assessment
- Future trends in the industry and technology integration