This course, developed by Teepa Snow, offers an in-depth exploration of Typical and Atypical Aging, Positive Physical Approach™ (PPA™), Hand Under Hand® (HUH®), and Teepa's GEMS® States. Throughout the course, students will learn practical skills and strategies to build meaningful connections with individuals living with Alzheimer’s and other forms of dementia.

Learners will examine the differences between "normal" and "not normal" aging. The focus is on understanding how to tailor care to meet the needs and retained abilities of individuals with dementia, promoting a sense of control and independence.

The course also introduces Positive Approach to Care’s techniques, including PPA and HUH. These methods teach care partners how to interact more effectively, shifting from simply managing behaviors to fostering deeper connections. Participants will practice techniques that emphasize doing tasks with individuals, rather than for them, to create a more positive and supportive care environment.

The course delves into Teepa Snow’s GEMS® States, a model comparing cognitive abilities to precious gems, which helps care partners better understand and respond to changes in behavior and abilities. This course emphasizes the importance of adjusting care, communication, and expectations as dementia progresses, ensuring that care is responsive and compassionate.

Kathy Faddoul RN is a PAC Certified Independent Trainer.

CU134 TEAS Prep:  The ATI Test of Essential Academic Skills (TEAS) is required for entrance into many Nursing and Allied Health Programs nationally, including MassBay Community College. The TEAS preparation class at MassBay is comprised of intensive classes in math and science with the reading and grammar built into the classes.

Disclaimer:  MassBay Community College does not administer the TEAS exam on campus or online. Please contact the MassBay Community College Admissions Office for questions related to test score requirements. 

Thank you for your interest in the MassBay CNA program. Please follow the below steps to start the process of qualifying for the CNA program: 

Step 1: Complete all information on our intake form (if you already completed it please continue to step 2): 

https://forms.gle/kkBTWprTNy1EvF7u8

Step 2: Use the below website to schedule a 15-minute phone call with us for anyday: 

https://calendly.com/jfeld-massbay/cna-phone-interview

Course Overview: The Certified Nurse Assistant (CNA) Training Program is designed to equip aspiring healthcare professionals with the essential skills and knowledge needed to provide compassionate and competent care to patients in various healthcare settings. Taught by experienced and knowledgeable instructors, this comprehensive course combines Webex remote classroom instruction, in-person laboratory practice, and clinical experience at a long-term care facility.

CNAs are vital healthcare team members, performing hands-on care for patients, residents, and clients of all ages and abilities. Students are prepared for the Massachusetts Nurse Aide Competency Exam in just eight weeks.

Graduates of CNA Training Programs can find employment working with patients of all ages in hospitals, rehabilitation centers, clinics, nursing homes, home health, assisted living facilities, schools, medical offices, and as travel CNAs.

This certification is a foundation for further education and advancement in other health professional careers.

In this 120-hour certificate program, students will

● Understand the role and responsibilities of a CNA

● Gain proficiency in basic nursing skills such as patient hygiene, mobility assistance, and vital signs

● Understand the principles of infection control and safety procedures

● Ensure comfort and dignity while assisting with activities of daily living

● Gain effective communication techniques to work with patients, families, and other healthcare personnel

● Be well prepared to sit for the state certification exam and meet the requirements for employment as a CNA

Accreditation/ Certification (there is no licensure for CNAs)

Program graduates receive a Certificate of Completion and are eligible to sit for the Massachusetts State Nurse Assistant Certification Exam. Mass Bay’s Nurse Assistant program is approved by the Department of Public Health Approval # N3NB

Schedule

10/28/2025 - 12/20/2025

Lecture: Tuesday/Wednesday: 4 pm - 7 pm

Labs: Saturdays: 8:00 am - 2:00 pm

Clinical: Saturday/Sunday 7 am - 3:30 pm

ELL Advanced: This course is intended for students who have completed the Intermediate course or have a high intermediate to advanced level of English. The course will focus on building skills in reading, writing, grammar and advanced vocabulary for everyday life or academic study. The classes will offer practice through a variety of activities, including class discussions, oral presentations, small group work and individual assignments.

ELL Intermediate: This course is designed for students who have completed the Beginner course or who have a basic foundation in English. The course will focus on building and improving English grammar, vocabulary, and writing skills for communicating in everyday situations. The reading activities focus on comprehension and critical thinking skills. Activities include class discussions, group work and individual assignments.

ELL Beginner: This course is intended for students with limited English language skills. The focus will be to build a practical English vocabulary and understanding of basic grammar structures to communicate in everyday life. Class activities will give students practice in conversational English as well as reading and writing.

Note: New students will have placement test on the first date to place into Advanced class, or Intermediate class, or Beginner class

For more information, please reach out to us at cpwd@massbay.edu

Behavioral Health Technician I certificate is designed to train students in how to work inclusively in fields of mental illness and wellness, education, public safety, family and youth development, community and family support. Training for this certificate is divided into three areas of competency. First students study foundations in human behavior. Second, they study and participate in intensive de-escalation and social communication training. Finally, students complete Basic Life Support Provider (BLS) certification as part of their certificate. Additional certifications are completed in this training.

Schedule:

Wednesday: 6:30 pm - 9 pm 

and

Deescalation, CPR training (Day and Time: TBD)

Grant is available (seats limited). Please follow below step to apply for grant

Step 1: Do not use this page to register for the class if you want to apply for grant

Step 2: Complete all information on our intake form

Step 3: Please email us at cn-uhong@massbay.edu to let us know that you completed the intake for Behavioral Health Technician Grant.

We will reach out if you are qualified for grant. If you are qualified for grant, we will email you the registration link.

ELL Advanced: This course is intended for students who have completed the Intermediate course or have a high intermediate to advanced level of English. The course will focus on building skills in reading, writing, grammar and advanced vocabulary for everyday life or academic study. The classes will offer practice through a variety of activities, including class discussions, oral presentations, small group work and individual assignments.

ELL Intermediate: This course is designed for students who have completed the Beginner course or who have a basic foundation in English. The course will focus on building and improving English grammar, vocabulary, and writing skills for communicating in everyday situations. The reading activities focus on comprehension and critical thinking skills. Activities include class discussions, group work and individual assignments.

ELL Beginner: This course is intended for students with limited English language skills. The focus will be to build a practical English vocabulary and understanding of basic grammar structures to communicate in everyday life. Class activities will give students practice in conversational English as well as reading and writing.

Note: New students will have placement test on the first date to place into Advanced class, or Intermediate class, or Beginner class

For more information, please reach out to us at cpwd@massbay.edu

This engaging course is designed for individuals interested in developing foundational skills in communication. Whether for personal enrichment, travel, or professional purposes, this course provides a supportive environment for learners at all levels. Key topics include: Basic vocabulary and phrases - introduction to essential words and phrases for everyday conversations, including greetings, introductions, and common expressions; Pronunciation and listening skills - techniques for improving pronunciation and understanding spoken through listening exercises and interactive practice; Basic grammar concepts - overview of fundamental grammar rules, including sentence structure, verb conjugation, and common grammatical pitfalls; Conversational practice - opportunities for participants to engage in guided dialogues and role-playing activities to build confidence in speaking and comprehension and cultural insights - exploration of cultural nuances and practices in English-speaking countries to enhance understanding and communication. Participants will leave this course equipped with practical language skills and the confidence to engage in future academic English courses.

Note: New students may require a placement test.

For more information, please reach out to us at cpwd@massbay.edu

This intensive workshop is designed for individuals looking to elevate their writing skills and deepen their understanding of advanced grammar concepts. Perfect for professionals, students, and aspiring writers, the course will cover a range of topics aimed at improving clarity, coherence, and style in written communication. Key components include: Advanced grammar essentials - exploration of complex grammatical structures, including sentence variety, punctuation nuances, and common errors to avoid; Writing techniques - strategies for crafting compelling narratives, persuasive essays, and professional documents, focusing on voice, tone, and audience engagement; Editing and revision skills - hands-on practice in self-editing and peer reviewing to refine writing and enhance overall quality and practical applications - real-world writing exercises and assignments designed to apply advanced grammar and writing techniques in various contexts. Participants will engage in interactive discussions, receive personalized feedback, and leave with practical tools to elevate their writing and grammar proficiency, fostering confidence and effectiveness in their written communication.

For more information, please reach out to us at cpwd@massbay.edu