CU 104 Basic Life Support Provider (BLS):  This course is for healthcare professionals who need to know how to perform CPR, as well as other lifesaving skills, in a wide variety of in-hospital and out-of-hospital settings.

This course is intended for both initial and renewal BLS training. This course covers the following topics:

• High-quality CPR for adults, children, and infants;
• The AHA Chain of Survival;
• Use of an AED;
• Effective ventilations using a barrier device;
• Importance of teams in multi-rescuer resuscitation and performance as an effective team member during multi-rescuer CPR;
• Relief of foreign-body airway obstruction (choking) for adults and infants.

In this Instructor-led course, students participate in simulated clinical scenarios and learning stations. Students must successfully complete BLS skills practice and skills testing as well as a written exam in order to receive a completion ecard.

Thank you for your interest in the MassBay CNA program. Please follow the below steps to start the process of qualifying for the CNA program: 

Step 1: Complete all information on our intake form (if you already completed it please continue to step 2): 

https://forms.gle/kkBTWprTNy1EvF7u8

Step 2: Use the below website to schedule a 15-minute phone call with us for anyday: 

https://calendly.com/jfeld-massbay/cna-phone-interview

Course Overview: The Certified Nurse Assistant (CNA) Training Program is designed to equip aspiring healthcare professionals with the essential skills and knowledge needed to provide compassionate and competent care to patients in various healthcare settings. Taught by experienced and knowledgeable instructors, this comprehensive course combines Webex remote classroom instruction, in-person laboratory practice, and clinical experience at a long-term care facility.

CNAs are vital healthcare team members, performing hands-on care for patients, residents, and clients of all ages and abilities. Students are prepared for the Massachusetts Nurse Aide Competency Exam in just eight weeks.

Graduates of CNA Training Programs can find employment working with patients of all ages in hospitals, rehabilitation centers, clinics, nursing homes, home health, assisted living facilities, schools, medical offices, and as travel CNAs.

This certification is a foundation for further education and advancement in other health professional careers.

In this 120-hour certificate program, students will

● Understand the role and responsibilities of a CNA

● Gain proficiency in basic nursing skills such as patient hygiene, mobility assistance, and vital signs

● Understand the principles of infection control and safety procedures

● Ensure comfort and dignity while assisting with activities of daily living

● Gain effective communication techniques to work with patients, families, and other healthcare personnel

● Be well prepared to sit for the state certification exam and meet the requirements for employment as a CNA

Accreditation/ Certification (there is no licensure for CNAs)

Program graduates receive a Certificate of Completion and are eligible to sit for the Massachusetts State Nurse Assistant Certification Exam. Mass Bay’s Nurse Assistant program is approved by the Department of Public Health Approval # N3NB

Schedule

9/2/2025 - 10/25/2025

• Lecture: Tuesday/Wednesday: 4 pm - 7 pm 
• Labs: Saturday or Friday (time: TBD)
• Clinical: Saturday/Sunday or Friday/Saturday (time: morning or afternoon time)

Location:

• Lecture: Online
• Lab and Clinical: Framingham, Concord, or Wellesley.

CU134 TEAS Prep:  The ATI Test of Essential Academic Skills (TEAS) is required for entrance into many Nursing and Allied Health Programs nationally, including MassBay Community College. The TEAS preparation class at MassBay is comprised of intensive classes in math and science with the reading and grammar built into the classes.

Disclaimer:  MassBay Community College does not administer the TEAS exam on campus or online. Please contact the MassBay Community College Admissions Office for questions related to test score requirements. 

Medical Healthcare Interpreter Training Course

Are you bilingual and interested in a career that makes a real impact? The Medical Healthcare Interpreter Training certificate course prepares students to become qualified interpreters in medical and healthcare settings—an essential role in ensuring accurate and equitable care for patients with Limited English Proficiency (LEP).

This comprehensive, college-level certificate course is designed for individuals fluent in English and a second language. It is ideal for those currently working in healthcare, as well as those seeking to enter the field as certified interpreters. Our program supports over 60 languages, and participants must demonstrate advanced proficiency in both English and their non-English language through a bilingual assessment.

What You’ll Learn:

• The growing need for language access and interpreter services
• Geographic and demographic overview of the LEP population
• Federal and state regulations on language access in healthcare
• Interpreter roles, ethics, and professional standards
• Modes of interpretation: consecutive, simultaneous, sight translation
• Techniques for managing communication flow in clinical encounters
• Memory development and note-taking strategies
• Cultural awareness and its role in effective interpretation
• Medical terminology and common clinical procedures

Course Expectations:This is a rigorous and rewarding program. Success requires full virtual participation, consistent attendance, and a strong commitment to preparation and practice outside of class.

Course Prerequisites:

• 18 years of age or older
• High school diploma or equivalent (U.S. or international)
• Advanced proficiency in English and a second language (Bilingual Assessment required)

Class Schedule:

• Days: Tuesdays and Thursdays
• Time: 6:00 PM – 9:00 PM (Eastern Time)
• Format: Live, instructor-led sessions via Zoom

Ready to Get Started? Follow These Steps:

1. Complete the Intake Form:MassBay Interpreter Training Intake Form
2. Schedule a 15-Minute Phone Call:Book a Call with Joshua Feld

Contact: Joshua Feld, Assistant Director

This course, developed by Teepa Snow, offers an in-depth exploration of Typical and Atypical Aging, Positive Physical Approach™ (PPA™), Hand Under Hand® (HUH®), and Teepa's GEMS® States. Throughout the course, students will learn practical skills and strategies to build meaningful connections with individuals living with Alzheimer’s and other forms of dementia.

Learners will examine the differences between "normal" and "not normal" aging. The focus is on understanding how to tailor care to meet the needs and retained abilities of individuals with dementia, promoting a sense of control and independence.

The course also introduces Positive Approach to Care’s techniques, including PPA and HUH. These methods teach care partners how to interact more effectively, shifting from simply managing behaviors to fostering deeper connections. Participants will practice techniques that emphasize doing tasks with individuals, rather than for them, to create a more positive and supportive care environment.

The course delves into Teepa Snow’s GEMS® States, a model comparing cognitive abilities to precious gems, which helps care partners better understand and respond to changes in behavior and abilities. This course emphasizes the importance of adjusting care, communication, and expectations as dementia progresses, ensuring that care is responsive and compassionate.

Kathy Faddoul RN is a PAC Certified Independent Trainer.

CU 104 Basic Life Support Provider (BLS):  This course is for healthcare professionals who need to know how to perform CPR, as well as other lifesaving skills, in a wide variety of in-hospital and out-of-hospital settings.

This course is intended for both initial and renewal BLS training. This course covers the following topics:

• High-quality CPR for adults, children, and infants;
• The AHA Chain of Survival;
• Use of an AED;
• Effective ventilations using a barrier device;
• Importance of teams in multi-rescuer resuscitation and performance as an effective team member during multi-rescuer CPR;
• Relief of foreign-body airway obstruction (choking) for adults and infants.

In this Instructor-led course, students participate in simulated clinical scenarios and learning stations. Students must successfully complete BLS skills practice and skills testing as well as a written exam in order to receive a completion ecard.

CU134 TEAS Prep:  The ATI Test of Essential Academic Skills (TEAS) is required for entrance into many Nursing and Allied Health Programs nationally, including MassBay Community College. The TEAS preparation class at MassBay is comprised of intensive classes in math and science with the reading and grammar built into the classes.

Disclaimer:  MassBay Community College does not administer the TEAS exam on campus or online. Please contact the MassBay Community College Admissions Office for questions related to test score requirements. 

CU 104 Basic Life Support Provider (BLS):  This course is for healthcare professionals who need to know how to perform CPR, as well as other lifesaving skills, in a wide variety of in-hospital and out-of-hospital settings.

This course is intended for both initial and renewal BLS training. This course covers the following topics:

• High-quality CPR for adults, children, and infants;
• The AHA Chain of Survival;
• Use of an AED;
• Effective ventilations using a barrier device;
• Importance of teams in multi-rescuer resuscitation and performance as an effective team member during multi-rescuer CPR;
• Relief of foreign-body airway obstruction (choking) for adults and infants.

In this Instructor-led course, students participate in simulated clinical scenarios and learning stations. Students must successfully complete BLS skills practice and skills testing as well as a written exam in order to receive a completion ecard.