This workshop is designed for caregivers, healthcare professionals, and volunteers who wish to enhance their skills and knowledge in providing compassionate care for hospice patients and their families. Participants will explore the unique needs of individuals facing terminal illness and learn best practices for delivering holistic support. Key topics include: Understanding hospice care - overview of the hospice philosophy, goals of care, and the role of hospice in the continuum of healthcare; Communication skills - techniques for effective communication with patients and families, including active listening and addressing difficult conversations about death and dying; Emotional and spiritual support - strategies for providing comfort and support, recognizing the emotional and spiritual needs of patients and their loved ones; Pain and symptom management - introduction to common symptoms in hospice care and methods for effective pain relief and symptom management and Caring for families - insights into supporting family members during the end-of-life journey, including coping strategies and resources available to them. By the end of the workshop, participants will be equipped with the skills and confidence to provide compassionate, patient-centered care, fostering dignity and comfort for hospice patients and their families during a critical time. 

Spring 2026:

Virtual Lectures: Thursday, 7 - 9 pm | 3/19/2026 - 4/9/2026 (Webex)

In-person Lab: Saturday, 8 am - 12:30 pm | 4/11/2026 (Location: Offsite TBD)

CU 104 Basic Life Support Provider (BLS):  This course is for healthcare professionals who need to know how to perform CPR, as well as other lifesaving skills, in a wide variety of in-hospital and out-of-hospital settings.

This course is intended for both initial and renewal BLS training. This course covers the following topics:

• High-quality CPR for adults, children, and infants;
• The AHA Chain of Survival;
• Use of an AED;
• Effective ventilations using a barrier device;
• Importance of teams in multi-rescuer resuscitation and performance as an effective team member during multi-rescuer CPR;
• Relief of foreign-body airway obstruction (choking) for adults and infants.

In this Instructor-led course, students participate in simulated clinical scenarios and learning stations. Students must successfully complete BLS skills practice and skills testing as well as a written exam in order to receive a completion ecard.

Course Overview: Mass Bay's Home Health Aide (HHA) Training Program is designed to further the skills of Certified Nurse Assistants (CNAs) by preparing them to deliver exceptional in-home care. This bridge program builds on the core competencies gained in the CNA training, providing students with the specialized knowledge needed to assist clients with daily living tasks, promote independence, and improve overall quality of life in a home setting.

Course Objectives:

Certification: Upon successfully completing the program, students will meet the certification requirements for Home Health Aides in Massachusetts. This certification enables graduates to provide care in home settings under the supervision of licensed healthcare professionals.

Prerequisites:

Career Opportunities: Graduates of the HHA Training Program are prepared to work with home healthcare agencies, hospice services, assisted living facilities, and private clients. The certification also serves as a foundation for further education and career advancement in the healthcare field.

Thank you for your interest in the MassBay CNA program. Please follow the below steps to start the process of qualifying for the CNA program: 

Step 1: Complete all information on our intake form (if you already completed it please continue to step 2): 

https://forms.gle/kkBTWprTNy1EvF7u8

Step 2: Use the below website to schedule a 15-minute phone call with us for anyday: 

https://calendly.com/jfeld-massbay/cna-phone-interview

Course Overview: The Certified Nurse Assistant (CNA) Training Program is designed to equip aspiring healthcare professionals with the essential skills and knowledge needed to provide compassionate and competent care to patients in various healthcare settings. Taught by experienced and knowledgeable instructors, this comprehensive course combines Webex remote classroom instruction, in-person laboratory practice, and clinical experience at a long-term care facility.

CNAs are vital healthcare team members, performing hands-on care for patients, residents, and clients of all ages and abilities. Students are prepared for the Massachusetts Nurse Aide Competency Exam in just eight weeks.

Graduates of CNA Training Programs can find employment working with patients of all ages in hospitals, rehabilitation centers, clinics, nursing homes, home health, assisted living facilities, schools, medical offices, and as travel CNAs.

This certification is a foundation for further education and advancement in other health professional careers.

In this 120-hour certificate program, students will

● Understand the role and responsibilities of a CNA

● Gain proficiency in basic nursing skills such as patient hygiene, mobility assistance, and vital signs

● Understand the principles of infection control and safety procedures

● Ensure comfort and dignity while assisting with activities of daily living

● Gain effective communication techniques to work with patients, families, and other healthcare personnel

● Be well prepared to sit for the state certification exam and meet the requirements for employment as a CNA

Accreditation/ Certification (there is no licensure for CNAs)

Program graduates receive a Certificate of Completion and are eligible to sit for the Massachusetts State Nurse Assistant Certification Exam. Mass Bay’s Nurse Assistant program is approved by the Department of Public Health Approval # N3NB

Spring 2026 8WI Schedule:

3/24/2026 - 5/17/2026

Lecture: Tuesday & Wednesday, 4 - 7 pm | Virtual

Labs: Saturday or Friday, 8 am - 2 pm or 3 pm - 8:30 pm |Framingham, MA or Concord, MA

Clinical: Saturday & Sunday or Friday & Saturday, TBD | Framingham, MA or Concord, MA

Do you recieve SNAP benefit? To determine your eligibility for this grant, please follow the steps below:

Step 1: Click “Add to Wait List” and follow the instructions to complete your submission.

Step 2: Complete our intake form: https://forms.gle/kkBTWprTNy1EvF7u8

Step 3: You will receive a consent form from us to sign (email or in-person option is available)

Step 4: Use the link below to schedule a 15-minute phone call with us to review Certified Nurse Assistant program requirements.

https://calendly.com/jfeld-massbay/cna-phone-interview

Step 5: Attend a follow-up meeting for SNAP E&T enrollment.

Note: For late applications, we may need to temporarily register you for the class under the grant before determining your eligibility. Please be aware that you will be dropped from the class if you are found ineligible.

CNA Course Description

Spring 2026 8WII Schedule:

3/24/2026 - 5/17/2026

Lecture: Tuesday & Wednesday, 4 - 7 pm | Virtual

Labs: Saturday or Friday, 8 am - 2 pm or 3 pm - 8:30 pm |Framingham, MA or Concord, MA

Clinical: Saturday & Sunday or Friday & Saturday, TBD | Framingham, MA or Concord, MA

Disclaimer: While we strive to provide accurate and current information, course schedules published on our website are subject to change. Students are advised to check regularly for updates.

This institution is an equal opportunity provider, employer, and lender. 

CU 104 Basic Life Support Provider (BLS):  This course is for healthcare professionals who need to know how to perform CPR, as well as other lifesaving skills, in a wide variety of in-hospital and out-of-hospital settings.

This course is intended for both initial and renewal BLS training. This course covers the following topics:

• High-quality CPR for adults, children, and infants;
• The AHA Chain of Survival;
• Use of an AED;
• Effective ventilations using a barrier device;
• Importance of teams in multi-rescuer resuscitation and performance as an effective team member during multi-rescuer CPR;
• Relief of foreign-body airway obstruction (choking) for adults and infants.

In this Instructor-led course, students participate in simulated clinical scenarios and learning stations. Students must successfully complete BLS skills practice and skills testing as well as a written exam in order to receive a completion ecard.

The ATI Test of Essential Academic Skills (TEAS) is required for admission into many Nursing and Allied Health programs, including MassBay Community College.

This virtual course prepares students in all four TEAS subject areas: Math, Science, Reading, and English/Grammar. Classes are taught online in real time by live instructors, offering interactive support and practice in each area.

Disclaimer: MassBay Community College does not administer the TEAS exam on campus or online. For questions about exam requirements, please contact the MassBay Admissions Office.

The ATI Test of Essential Academic Skills (TEAS) is required for admission into many Nursing and Allied Health programs, including MassBay Community College.

This virtual course prepares students in all four TEAS subject areas: Math, Science, Reading, and English/Grammar. Classes are taught online in real time by live instructors, offering interactive support and practice in each area.

Disclaimer: MassBay Community College does not administer the TEAS exam on campus or online. For questions about exam requirements, please contact the MassBay Admissions Office.