This engaging course is designed for individuals interested in developing foundational skills in communication. Whether for personal enrichment, travel, or professional purposes, this course provides a supportive environment for learners at all levels. Key topics include: Basic vocabulary and phrases - introduction to essential words and phrases for everyday conversations, including greetings, introductions, and common expressions; Pronunciation and listening skills - techniques for improving pronunciation and understanding spoken through listening exercises and interactive practice; Basic grammar concepts - overview of fundamental grammar rules, including sentence structure, verb conjugation, and common grammatical pitfalls; Conversational practice - opportunities for participants to engage in guided dialogues and role-playing activities to build confidence in speaking and comprehension and cultural insights - exploration of cultural nuances and practices in English-speaking countries to enhance understanding and communication. Participants will leave this course equipped with practical language skills and the confidence to engage in future academic English courses.

Note: New students may require a placement test.

Disclaimer: While we strive to provide accurate and current information, course schedules published on our website are subject to change. Students are advised to check regularly for updates.

·         Classes will run when minimum enrollment is met. Classes may be canceled due to low enrollment or instructor availability.

·         For refund requests, please contact the program director in charge:

Roxana Marrero Director of Community Education and Workforce rmarrero@massbay.edu

This intensive workshop is designed for individuals looking to elevate their writing skills and deepen their understanding of advanced grammar concepts. Perfect for professionals, students, and aspiring writers, the course will cover a range of topics aimed at improving clarity, coherence, and style in written communication. Key components include: Advanced grammar essentials - exploration of complex grammatical structures, including sentence variety, punctuation nuances, and common errors to avoid; Writing techniques - strategies for crafting compelling narratives, persuasive essays, and professional documents, focusing on voice, tone, and audience engagement; Editing and revision skills - hands-on practice in self-editing and peer reviewing to refine writing and enhance overall quality and practical applications - real-world writing exercises and assignments designed to apply advanced grammar and writing techniques in various contexts. Participants will engage in interactive discussions, receive personalized feedback, and leave with practical tools to elevate their writing and grammar proficiency, fostering confidence and effectiveness in their written communication.

Disclaimer: While we strive to provide accurate and current information, course schedules published on our website are subject to change. Students are advised to check regularly for updates.

·         Classes will run when minimum enrollment is met. Classes may be canceled due to low enrollment or instructor availability.

·         For refund requests, please contact the program director in charge:

Roxana Marrero Director of Community Education and Workforce rmarrero@massbay.edu

ELL Advanced: This course is intended for students who have completed the Intermediate course or have a high intermediate to advanced level of English. The course will focus on building skills in reading, writing, grammar and advanced vocabulary for everyday life or academic study. The classes will offer practice through a variety of activities, including class discussions, oral presentations, small group work and individual assignments.

ELL Intermediate: This course is designed for students who have completed the Beginner course or who have a basic foundation in English. The course will focus on building and improving English grammar, vocabulary, and writing skills for communicating in everyday situations. The reading activities focus on comprehension and critical thinking skills. Activities include class discussions, group work and individual assignments.

ELL Beginner: This course is intended for students with limited English language skills. The focus will be to build a practical English vocabulary and understanding of basic grammar structures to communicate in everyday life. Class activities will give students practice in conversational English as well as reading and writing.

The instructor will assess your level on the first day of class. Once your level is determined, the instructor will inform you whether you belong to the 12:30–2:30 PM group or the 2:30–4:30 PM group.

Disclaimer: While we strive to provide accurate and current information, course schedules published on our website are subject to change. Students are advised to check regularly for updates.

·         Classes will run when minimum enrollment is met. Classes may be canceled due to low enrollment or instructor availability.

·         For refund requests, please contact the program director in charge:

Roxana Marrero Director of Community Education and Workforce rmarrero@massbay.edu

This course, developed by Teepa Snow, offers an in-depth exploration of Typical and Atypical Aging, Positive Physical Approach™ (PPA™), Hand Under Hand® (HUH®), and Teepa's GEMS® States. Throughout the course, students will learn practical skills and strategies to build meaningful connections with individuals living with Alzheimer’s and other forms of dementia.

Learners will examine the differences between "normal" and "not normal" aging. The focus is on understanding how to tailor care to meet the needs and retained abilities of individuals with dementia, promoting a sense of control and independence.

The course also introduces Positive Approach to Care’s techniques, including PPA and HUH. These methods teach care partners how to interact more effectively, shifting from simply managing behaviors to fostering deeper connections. Participants will practice techniques that emphasize doing tasks with individuals, rather than for them, to create a more positive and supportive care environment.

The course delves into Teepa Snow’s GEMS® States, a model comparing cognitive abilities to precious gems, which helps care partners better understand and respond to changes in behavior and abilities. This course emphasizes the importance of adjusting care, communication, and expectations as dementia progresses, ensuring that care is responsive and compassionate.

Kathy Faddoul RN is a PAC Certified Independent Trainer.

This workshop is designed for caregivers, healthcare professionals, and volunteers who wish to enhance their skills and knowledge in providing compassionate care for hospice patients and their families. Participants will explore the unique needs of individuals facing terminal illness and learn best practices for delivering holistic support. Key topics include: Understanding hospice care - overview of the hospice philosophy, goals of care, and the role of hospice in the continuum of healthcare; Communication skills - techniques for effective communication with patients and families, including active listening and addressing difficult conversations about death and dying; Emotional and spiritual support - strategies for providing comfort and support, recognizing the emotional and spiritual needs of patients and their loved ones; Pain and symptom management - introduction to common symptoms in hospice care and methods for effective pain relief and symptom management and Caring for families - insights into supporting family members during the end-of-life journey, including coping strategies and resources available to them. By the end of the workshop, participants will be equipped with the skills and confidence to provide compassionate, patient-centered care, fostering dignity and comfort for hospice patients and their families during a critical time. 

Spring 2026:

Virtual Lectures: Thursday, 7 - 9 pm | 3/19/2026 - 4/9/2026 (Webex)

In-person Lab: Saturday, 8 am - 12:30 pm | 4/11/2026 (Location: Offsite TBD)

CU 104 Basic Life Support Provider (BLS):  This course is for healthcare professionals who need to know how to perform CPR, as well as other lifesaving skills, in a wide variety of in-hospital and out-of-hospital settings.

This course is intended for both initial and renewal BLS training. This course covers the following topics:

• High-quality CPR for adults, children, and infants;
• The AHA Chain of Survival;
• Use of an AED;
• Effective ventilations using a barrier device;
• Importance of teams in multi-rescuer resuscitation and performance as an effective team member during multi-rescuer CPR;
• Relief of foreign-body airway obstruction (choking) for adults and infants.

In this Instructor-led course, students participate in simulated clinical scenarios and learning stations. Students must successfully complete BLS skills practice and skills testing as well as a written exam in order to receive a completion ecard.

Do you recieve SNAP benefit? To determine your eligibility for this grant, please follow the steps below:

Step 1: Complete our intake form: https://forms.gle/kkBTWprTNy1EvF7u8

Step 2: Click “Add to Wait List” and follow the instructions to complete your application. Students can select one of the following section.

• Section 1: Tuesday & Thursday (6 - 8 pm | 3/24/2026 - 5/14/2026, Framingham Campus)
• Section 2: Saturday (8:30 am - 12:30 pm | 3/28/2026 - 5/16/2026, Framingham Campus)
• Section 3: Sunday (12:30 - 4:30 pm | 3/29/2026 - 5/17/2026, Online)
• Section 4: Monday & Tuesday (6 - 9 pm | 3/23/2026 - 5/12/2026, Online)

Step 3: You will receive a consent form from us to sign (email or in-person option is available)

Step 4: Attend a follow-up meeting for SNAP E&T enrollment.

Note: Late applicants may attend the program while we determine their eligibility

ELL Course Description

Disclaimer: While we strive to provide accurate and current information, course schedules published on our website are subject to change. Students are advised to check regularly for updates.

This institution is an equal opportunity provider, employer, and lender. 

ELL Advanced: This course is intended for students who have completed the Intermediate course or have a high intermediate to advanced level of English. The course will focus on building skills in reading, writing, grammar and advanced vocabulary for everyday life or academic study. The classes will offer practice through a variety of activities, including class discussions, oral presentations, small group work and individual assignments.

ELL Intermediate: This course is designed for students who have completed the Beginner course or who have a basic foundation in English. The course will focus on building and improving English grammar, vocabulary, and writing skills for communicating in everyday situations. The reading activities focus on comprehension and critical thinking skills. Activities include class discussions, group work and individual assignments.

ELL Beginner: This course is intended for students with limited English language skills. The focus will be to build a practical English vocabulary and understanding of basic grammar structures to communicate in everyday life. Class activities will give students practice in conversational English as well as reading and writing.

Note: New students will have placement test on the first day to place into Advanced class, or Intermediate class, or Beginner class

For more information, please reach out to us at cpwd@massbay.edu

First day of class (1/26/2026), all student will meet virtually to take a placement test. Students will be placed into Group 1 or Group 2 depending on their level.

Group 1: Monday: Remote; Tuesday: Asynchronous

Group 2: Monday: Asynchronous; Tuesday: Remote

Disclaimer: While we strive to provide accurate and current information, course schedules published on our website are subject to change. Students are advised to check regularly for updates.

·         Classes will run when minimum enrollment is met. Classes may be canceled due to low enrollment or instructor availability.

·         For refund requests, please contact the program director in charge:

Roxana Marrero Director of Community Education and Workforce rmarrero@massbay.edu