Thank you for your interest in the MassBay CNA program. Please follow the below steps to start the process of qualifying for the CNA program: 

Step 1: Complete all information on our intake form (if you already completed it please continue to step 2): 

https://forms.gle/kkBTWprTNy1EvF7u8

Step 2: Using this link, please sign up for a required virtual info session regarding the MassBay CNA program. 

Course Overview: CNA Course Description

Payment of $1,600 includes:

• Tuition
• Scrubs
• Textbooks
• Workbooks
• Watch
• Gate belt
• American Heart Association BLS Responder certification (CPR card)
• Laboratory fee

Fall 2026 8 week 1 2026 Schedule: 10/27/2026 - 12/20/2026

• Lecture: Tuesday & Wednesday, 4 - 7 pm | Virtual
• Labs: Saturday 8 am – 2 pm |Concord, MA
• Clinical: Saturday & Sunday 8 am – 8 pm | Framingham, MA or Concord, MA

Thank you for your interest in the MassBay CNA program. Please follow the below steps to start the process of qualifying for the CNA program: 

Step 1: Complete all information on our intake form (if you already completed it please continue to step 2): 

https://forms.gle/kkBTWprTNy1EvF7u8

Step 2: Using this link, please sign up for a required virtual info session regarding the MassBay CNA program. 

Course Overview: CNA Course Description

Payment of $1,600 includes:

• Tuition
• Scrubs
• Textbooks
• Workbooks
• Watch
• Gate belt
• American Heart Association BLS Responder certification (CPR card)
• Laboratory fee

Fall 2026 8 week 1 2026 Schedule: 10/27/2026 - 10/20/2026

• Lecture: Tuesday & Wednesday, 4 - 7 pm | Virtual
• Labs: Saturday 8 am – 2 pm |Framingham, MA
• Clinical: Saturday & Sunday 8 am – 8 pm | Framingham, MA or Concord, MA

ELL Advanced: This course is intended for students who have completed the Intermediate course or have a high intermediate to advanced level of English. The course will focus on building skills in reading, writing, grammar and advanced vocabulary for everyday life or academic study. The classes will offer practice through a variety of activities, including class discussions, oral presentations, small group work and individual assignments.

ELL Intermediate: This course is designed for students who have completed the Beginner course or who have a basic foundation in English. The course will focus on building and improving English grammar, vocabulary, and writing skills for communicating in everyday situations. The reading activities focus on comprehension and critical thinking skills. Activities include class discussions, group work and individual assignments.

ELL Beginner: This course is intended for students with limited English language skills. The focus will be to build a practical English vocabulary and understanding of basic grammar structures to communicate in everyday life. Class activities will give students practice in conversational English as well as reading and writing.

Note: New students will have placement test on the first day to place into Advanced class, or Intermediate class, or Beginner class

For more information, please reach out to us at cpwd@massbay.edu

First day of class (11/02/2026), all student will meet virtually to take a placement test. Students will be placed into Group 1 or Group 2 depending on their level.

Group 1: Monday: Remote; Tuesday: Asynchronous

Group 2: Monday: Asynchronous; Tuesday: Remote

Disclaimer: While we strive to provide accurate and current information, course schedules published on our website are subject to change. Students are advised to check regularly for updates.

·         Classes will run when minimum enrollment is met. Classes may be canceled due to low enrollment or instructor availability.

·         For refund requests, please contact the program director in charge:

Roxana Marrero Director of Community Education and Workforce rmarrero@massbay.edu

Behavioral Health Technician I certificate is designed to train students in how to work inclusively in fields of mental illness and wellness, education, public safety, family and youth development, community and family support. Training for this certificate is divided into three areas of competency. First students study foundations in human behavior. Second, they study and participate in intensive de-escalation and social communication training. Finally, students complete Basic Life Support Provider (BLS) certification as part of their certificate. Additional certifications are completed in this training.

Schedule

Tuesday & Wednesday 6:30 pm - 9:00 pm | 11/03/2026 - 12/17/2026

Saturday 9:00 am - 12:00 pm | 11/15/2026

Disclaimer: While we strive to provide accurate and current information, course schedules published on our website are subject to change. Students are advised to check regularly for updates.

ELL Advanced: This course is intended for students who have completed the Intermediate course or have a high intermediate to advanced level of English. The course will focus on building skills in reading, writing, grammar and advanced vocabulary for everyday life or academic study. The classes will offer practice through a variety of activities, including class discussions, oral presentations, small group work and individual assignments.

ELL Intermediate: This course is designed for students who have completed the Beginner course or who have a basic foundation in English. The course will focus on building and improving English grammar, vocabulary, and writing skills for communicating in everyday situations. The reading activities focus on comprehension and critical thinking skills. Activities include class discussions, group work and individual assignments.

ELL Beginner: This course is intended for students with limited English language skills. The focus will be to build a practical English vocabulary and understanding of basic grammar structures to communicate in everyday life. Class activities will give students practice in conversational English as well as reading and writing.

Note: New students will have placement test on the first day to place into Advanced class, or Intermediate class, or Beginner class

For more information, please reach out to us at cpwd@massbay.edu

Disclaimer: While we strive to provide accurate and current information, course schedules published on our website are subject to change. Students are advised to check regularly for updates.

·         Classes will run when minimum enrollment is met. Classes may be canceled due to low enrollment or instructor availability.

·         For refund requests, please contact the program director in charge:

Roxana Marrero Director of Community Education and Workforce rmarrero@massbay.edu

ELL Advanced: This course is intended for students who have completed the Intermediate course or have a high intermediate to advanced level of English. The course will focus on building skills in reading, writing, grammar and advanced vocabulary for everyday life or academic study. The classes will offer practice through a variety of activities, including class discussions, oral presentations, small group work and individual assignments.

ELL Intermediate: This course is designed for students who have completed the Beginner course or who have a basic foundation in English. The course will focus on building and improving English grammar, vocabulary, and writing skills for communicating in everyday situations. The reading activities focus on comprehension and critical thinking skills. Activities include class discussions, group work and individual assignments.

ELL Beginner: This course is intended for students with limited English language skills. The focus will be to build a practical English vocabulary and understanding of basic grammar structures to communicate in everyday life. Class activities will give students practice in conversational English as well as reading and writing.

Note: New students will have placement test on the first day to place into Advanced class, or Intermediate class, or Beginner class

For more information, please reach out to us at cpwd@massbay.edu

Disclaimer: While we strive to provide accurate and current information, course schedules published on our website are subject to change. Students are advised to check regularly for updates.

·         Classes will run when minimum enrollment is met. Classes may be canceled due to low enrollment or instructor availability.

·         For refund requests, please contact the program director in charge:

Roxana Marrero Director of Community Education and Workforce rmarrero@massbay.edu

ELL Advanced: This course is intended for students who have completed the Intermediate course or have a high intermediate to advanced level of English. The course will focus on building skills in reading, writing, grammar and advanced vocabulary for everyday life or academic study. The classes will offer practice through a variety of activities, including class discussions, oral presentations, small group work and individual assignments.

ELL Intermediate: This course is designed for students who have completed the Beginner course or who have a basic foundation in English. The course will focus on building and improving English grammar, vocabulary, and writing skills for communicating in everyday situations. The reading activities focus on comprehension and critical thinking skills. Activities include class discussions, group work and individual assignments.

ELL Beginner: This course is intended for students with limited English language skills. The focus will be to build a practical English vocabulary and understanding of basic grammar structures to communicate in everyday life. Class activities will give students practice in conversational English as well as reading and writing.

The instructor will assess your level on the first day of class. Once your level is determined, the instructor will inform you whether you belong to the 12:30–2:30 PM group or the 2:30–4:30 PM group.

Disclaimer: While we strive to provide accurate and current information, course schedules published on our website are subject to change. Students are advised to check regularly for updates.

·         Classes will run when minimum enrollment is met. Classes may be canceled due to low enrollment or instructor availability.

·         For refund requests, please contact the program director in charge:

Roxana Marrero Director of Community Education and Workforce rmarrero@massbay.edu

This course, developed by Teepa Snow, offers an in-depth exploration of Typical and Atypical Aging, Positive Physical Approach™ (PPA™), Hand Under Hand® (HUH®), and Teepa's GEMS® States. Throughout the course, students will learn practical skills and strategies to build meaningful connections with individuals living with Alzheimer’s and other forms of dementia.

Learners will examine the differences between "normal" and "not normal" aging. The focus is on understanding how to tailor care to meet the needs and retained abilities of individuals with dementia, promoting a sense of control and independence.

The course also introduces Positive Approach to Care’s techniques, including PPA and HUH. These methods teach care partners how to interact more effectively, shifting from simply managing behaviors to fostering deeper connections. Participants will practice techniques that emphasize doing tasks with individuals, rather than for them, to create a more positive and supportive care environment.

The course delves into Teepa Snow’s GEMS® States, a model comparing cognitive abilities to precious gems, which helps care partners better understand and respond to changes in behavior and abilities. This course emphasizes the importance of adjusting care, communication, and expectations as dementia progresses, ensuring that care is responsive and compassionate.

Kathy Faddoul RN is a PAC Certified Independent Trainer.